We built Ekvarta because finding reliable, honest information about care in the UK was harder than it should be. So we made it easier — for everyone.
The word Ekvarta comes from Gujarati — one of the major languages of Gujarat, India. It means "one story" or "a single story."
We chose that name deliberately. Every person who needs care has their own story — their own history, preferences, relationships, and fears. Good care doesn't treat people as cases or categories. It meets each person where they are, with patience and humanity.
That philosophy sits at the heart of everything we do — from the way our carers build relationships with clients, to the way we write our free guides so that families can understand what's happening and feel less alone.
A story that never ends. 🧡
Gujarati · noun · "one story"
When families face a care crisis — a parent who's fallen, a diagnosis of dementia, a discharge from hospital with nowhere to go — they need clear, trustworthy information quickly. What they often find instead is a maze of outdated council leaflets, commercial directories disguised as advice, and phone lines that never pick up.
Information about NHS Continuing Healthcare, Direct Payments, Attendance Allowance, and live-in care costs was scattered across dozens of different websites, many of them out of date or written for professionals rather than families.
Ekvarta Ltd was established to be the UK's most comprehensive home care resource — a single place where families can find straight answers about care funding, legal rights, condition-specific guidance, and how to find and pay for good care.
Alongside the resource, we provide professional domiciliary care services. This keeps us grounded. We're not just a website — we work with real families and real carers every day, which means our guides are written from direct experience, not theory.
We are UK-wide, operating fully remotely, with care coordinated locally through vetted self-employed carers and approved partner agencies.
To make high-quality home care accessible and understandable for every family in the UK — regardless of their background, budget, or how much they already know about the system.
We tell families what care costs, what it doesn't cover, and what questions to ask. We don't inflate expectations or hide limitations. If a service isn't right for someone, we say so.
Care is relational, not transactional. We match clients with carers who suit their personality and routines, not just their task list. A carer who is trusted and liked does better work.
Our guides, tools, and resources are free and always will be. Families who cannot afford paid services still deserve good information. Knowledge reduces fear and prevents costly mistakes.
Care needs don't respect business hours. We aim to respond to every enquiry within 4 hours during waking hours, and we can arrange care to start within 48 hours of confirmation.
We are registered with the Information Commissioner's Office. All personal data is handled in accordance with UK GDPR. We never sell data to third parties — ever.
We welcome enquiries from all cultural backgrounds and faiths. We can match clients with carers who speak their language or understand their dietary and religious practices.
Ekvarta Ltd is a properly constituted UK limited company with all required registrations in place. Here is our full compliance profile.
| Detail | Reference / Value | Verified By |
|---|---|---|
| Legal Name | Ekvarta Ltd | Companies House |
| Company Number | 17207188 | Companies House |
| Company Type | Private Limited Company | Companies House |
| Registered in | England & Wales | Companies House |
| ICO Registration | ICO:00014019561 | Information Commissioner's Office |
| Insurance Reference | CHBS5543508XB1 | Commercial Insurance Provider |
| Director | Paurav Joshi | Companies House |
| Contact Email | [email protected] | — |
Note on CQC registration: Care Quality Commission (CQC) registration is required for regulated activities as defined under the Health and Social Care Act 2008. Ekvarta Ltd currently provides introductory and non-regulated care coordination services. Where regulated personal care is required, we work with CQC-registered partner agencies. We are transparent about this distinction and will always advise families accordingly.
From first contact to care in place — here is how we help families go from worried to sorted.
Message us on WhatsApp or email [email protected]. Tell us a little about the person who needs care — their location, what they need help with, and when. No lengthy forms, no call centres.
We arrange a short call (30–45 minutes) with a member of our team. We listen carefully, ask questions, and build a picture of the person's needs, preferences, and home situation. We also check what funding options may be available — Attendance Allowance, Direct Payments, NHS Continuing Healthcare.
Within 24 hours of the assessment call, we send a written care proposal. This includes: recommended services, suggested care schedule, cost breakdown, and payment options. No obligation. No pressure.
Once confirmed, we identify carers who match the client's needs and personality. We share carer profiles — experience, background, languages spoken — and families can indicate preferences before we proceed.
Once a carer is confirmed and paperwork is signed, care can begin within 48 hours. The first visit includes a full introduction and walkthrough of the care plan with the client and family.
We check in monthly — with clients, families, and carers. Care plans are reviewed and updated as needs change. There is always a named point of contact at Ekvarta for any questions or concerns.
Every carer working with Ekvarta clients undergoes an enhanced DBS (Disclosure and Barring Service) check before their first placement. We verify right-to-work documentation, two professional references, and relevant qualifications or training certificates.
Carers who work with clients who have dementia, Parkinson's, or other complex conditions receive specialist guidance before starting. We don't place unqualified carers with clients who have specialist needs.
We operate a clear safeguarding policy. Any concern raised — by a client, family member, or carer — is documented and reviewed within 24 hours. Where there is a safeguarding risk, we follow the local authority safeguarding pathway and contact the relevant authority immediately.
We maintain detailed records of all care visits, concerns, and reviews. These records are available to clients and their authorised representatives on request.
We ask every family for written feedback at 4 weeks and 6 months. Complaints are taken seriously — we acknowledge within 24 hours and resolve within 7 working days. Every complaint informs how we do things better.
We publish a summary of our feedback on this website annually. We believe transparency about where things go wrong is as important as celebrating what goes right.
We are registered with the ICO (ref: ICO:00014019561) and comply fully with the UK GDPR and the Data Protection Act 2018. Client records are stored on encrypted, UK-hosted systems. We never share personal data with third parties without explicit consent, except where legally required.
You can request a copy of the data we hold about you at any time by emailing [email protected].
Contact Ekvarta on WhatsApp or email — a real person responds.