Our Story

About Ekvarta Ltd

A South Wales home care provider founded on the belief that quality care changes lives — and that every person deserves to age with dignity, in the place they call home.

Built in Wales, for Wales

Ekvarta Ltd was founded with a clear purpose: to provide home care that genuinely puts people first. We started in South Wales because this is the community we know and belong to — and we saw a real need for a local, responsive provider that treats every client as an individual rather than a number on a rota.

We believe that home is where people thrive. The familiar surroundings, the comfort of routines, the freedom to live life on your own terms — these things matter enormously to wellbeing. Our mission is to make it possible for more people to remain at home safely and comfortably, for as long as they choose.

Person-centred care is not a marketing phrase for us — it is embedded in how we recruit, train and supervise our carers. We take the time to understand each client's history, preferences, goals and relationships before a care plan is agreed. And we review that plan regularly, because people change and their care should too.

As a local employer, we are proud to create skilled jobs for people who want to build a career in care across Newport, Caerphilly, Cardiff and the surrounding communities. Our carers are the heart of what we do — and we invest in their development, wellbeing and job satisfaction accordingly.

Our Mission

To deliver compassionate, professional domiciliary care that empowers people to live independently, safely and with dignity in their own homes — while providing families with confidence and peace of mind.

Our Vision

A South Wales where every person who needs support at home receives it — reliably, compassionately and without compromise on quality. A recognised name that families trust implicitly.

Our Approach

We start by listening. Every care journey begins with a thorough, no-obligation assessment in the client's own home — understanding needs, preferences, routines and goals before any plan is agreed.

Our Values

These four values guide every decision we make — from who we hire to how we respond when things are difficult.

Dignity

Every person we care for deserves to be treated with the utmost respect. We uphold dignity in every interaction, safeguarding privacy and honouring individual identity regardless of the level of support required.

Reliability

Families and individuals depend on us. We arrive when we say we will, deliver what we have agreed and communicate promptly if anything changes. Consistency is the foundation of trust.

Compassion

We recruit carers who genuinely want to make a difference. Empathy is not a soft skill — it is the lens through which every care decision is made. We see the person, not just the task.

Excellence

We hold ourselves to the highest standards — in recruitment, training, supervision and governance. We welcome scrutiny, act on feedback and continuously improve the quality of our services.

Compliance & Accreditation

We are regulated, registered and fully accountable — so you can be confident that our care meets the standards that matter.

CQC Registered

Care Quality Commission

Registered and regulated by the Care Quality Commission, ensuring our services meet national standards for safety, effectiveness and quality.

Care Inspectorate Wales

CIW Regulated

Registered with Care Inspectorate Wales (CIW), the independent regulator of social care in Wales, accountable to Welsh Government.

DBS Checked

All Staff Enhanced

Every member of our team holds a current Enhanced DBS (Disclosure and Barring Service) certificate before providing care to any client.

Fully Insured

Public Liability

Ekvarta Ltd holds comprehensive public liability insurance, giving clients and families complete peace of mind.

Sell2Wales

Procurement Registered

Registered on Sell2Wales — the Welsh Government supplier portal — enabling us to work with local authorities and public sector commissioners.

Proactis Plaza

Procurement Registered

Listed on Proactis Plaza, enabling seamless procurement arrangements with NHS Wales, local councils and housing associations.

Speak to Our Team

We welcome enquiries from individuals, families, GPs, social workers and local authority commissioners. Get in touch — we are here to help.