All GuidesEmergency Guides
Safeguarding Emergency
Who to call if a vulnerable adult is in immediate danger of abuse or neglect.
Key Facts
- Always call 999 if there is immediate risk to life
- For non-emergency safeguarding concerns, call the council's adult safeguarding team
- You can report anonymously
- The council must acknowledge a referral within 24 hours
Immediate Danger
If someone is in immediate danger — being physically harmed, locked in, or in a life-threatening situation — call 999. Do not wait.
Non-Immediate Concern
If you are concerned about abuse or neglect that is not immediately life-threatening, call the local council's adult safeguarding team. Most councils have a 24/7 line. You can report even if you are not certain — the council will investigate and determine next steps. Your report can be anonymous.